Stay Connected with Creekside Health: Introducing TELUS CHR Connect

We've launched TELUS CHR Connect to enhance the security and convenience of communicating with Creekside Health Family Medicine.

Why We Introduced TELUS CHR Connect

✔️ Enhanced Security: Protects your sensitive health information with a secure, encrypted platform.
✔️ Improved Convenience: Access referrals, appointments, and messages anytime via the app or desktop.
✔️ Streamlined Communication: Makes it easier to stay connected with your healthcare team for updates and important information.
✔️ Privacy Compliance: Replaces less secure email communication, aligning with College of Physicians and Surgeons of BC standards.
✔️ Empowering Patients: Offers a simple, user-friendly way to manage your healthcare and stay informed.

If you're having trouble downloading, signing up for, or accessing the TELUS CHR Connect app, these resources can help:

Setting Up TELUS CHR Connect for Patients (Guide)

TELUS CHR Connect for Patients (General Information)

Video Tutorial

These resources should address most of your questions and help you get started.

A Friendly Reminder

We kindly ask that you use TELUS CHR Connect—via the app or desktop—and check your messages regularly. This secure platform is our primary method of communicating important information about referrals and appointments.

Please note that we are phasing out email communications due to their lack of security, as they are not approved by the College of Physicians and Surgeons of BC.

We greatly appreciate your attention and cooperation in helping us maintain secure, efficient, and patient-centered communication.

If you have other questions, please call the clinic at (604) 962-2447.

Sincerely,
The Creekside Health Team


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